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Reviews of Birch Heating & Cooling

5

(Based on 1 rated reviews)

55

21-Nov-2019

Product or service reviewed: Gas fireplace 2002

Technician: Kyke

If I could give your service guy Kyle a 10, I would. Our service started with our fireplace purchase in 2002. From the beginning we got excellent service. Fast forward to 2019 with no prior problems ever we noticed our pilot light had gone out today. I called for service and Kyle appeared in less than an hour. He was polite, cordial, knowledgeable and thorough. He fixed everything. In my opinion he went above and beyond and more than met our needs. It looks like we have a new fireplace again and everything is in working order. Thanks for the fast service Kyle. Thumbs up for you!